|
|
This policy was last updated on October 14, 2008.
Below is the Cuptainers privacy and security policy:
Security:
The security of your personal information is very important to us. In an effort to protect your personal information, we use Secure Sockets Layer (SSL) technology with 256 bit encryption. If your browser supports SSL (most current browsers do), it will automatically encrypt the information you provide to us on the secure pages on our site, before sending it over the Internet.
Trustwave has issued a 256-bit SSL certificate for GODB Solution INC's website, www.cuptainers.com. This SSL Certificate can be used to provide up to 256-bit encryption between your web browser and their web server so that sensitive information, such as your personal contact information or credit card information, can be transmitted over the Internet safely.
Trustwave's SSL Certificates provide the maximum encryption available up to 256-bit with AES-256 capable software, such as Mozilla Firefox, and are 100 percent backward compatible for web servers or web browsers that are only capable of 128-bit or 40-bit encryption.
When visiting a page on our site that includes any of your personal information, the bottom of your browser window will display, an icon of a closed lock or an unbroken key (depending upon your browser). This indicates that you have successfully connected with our secure server.
To authenticate the security of your connection before submitting any of your personal information, you can double click on the icon to display our digital certificate.
Some browser versions and some firewalls do not permit communication through secure servers. In that case, we suggest that you contact us by phone, or fax your order to us.
Cookies:
When you visit our site, we will ask your browser to place a permanent "cookie" (a very small text file) on your computer. If your browser is configured to accept cookies, it will accept the cookie and place it on your computer's hard drive. We collect this information to analyze where our customers are coming from and how often they visit our site. We also collect certain technical information from your computer, like your IP address and the address of a referring web site, if any. This information will allow us to enhance our site to our customer's preferences. This information is used only for the benefit of Cuptainers and you, our customer.
You can visit our site without cookies if you choose to do so. To visit our site without cookies, you can configure your browser to reject all cookies or to notify you when a cookie is set. Check the browsers help menu to learn how to change your cookie preferences.
Registration:
In order to identify who you are, we suggest that you register and log-in when you visit our site. This allows us to provide you with your "Order Status" and other information that is uniquely yours.
How to access and/or correct Your Information:
You can access all the personally identifiable information that we collect online and maintain by phoneing 914.517.5517 or via e-mail. We use this procedure to safeguard your information. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error.
If you place an order with a ship-to address that differs from your bill-to address, we retain this information as well. You can modify or correct this information by following the procedure described above. Such information is used at your request to ship purchased merchandise and may also be used for marketing purposes, but will not be sold to any third parties.
What information is collected:
When you choose to place an order with us, you are invited to log in (optional), so that we can identify who you are. As a newcomer, it will be suggested that you register for future identification. The registration page asks you to enter your name, your email address *(It will be your ID) and a password. You can update this information at any time by clicking on the "my account" link at the top of every page and selecting "update account information."
Placing an order
When you decide to place an order, you are asked to complete an order form. The order form requires your name, billing and shipping address, credit card number, expiration date and CID#. You should also include other information fields such as your telephone number, to allow us to contact you regarding your order if necessary. This information is collected to make your shopping experience with us as smooth and pleasant as possible. It is used only for the benefit of Cuptainers and you, our customer.
Relationships/Sharing Information:
Cuptainers does maintain special relationships with a number of secure business partners. For example,
When you make a purchase, we may share information about you and the transaction with other companies for your security or benefit, including, but not limited to, verification, fraud prevention, credit card authorization, and shipping.
If you have provided your e-mail address, Cuptainers may provide your e-mail address to third party e-mail distribution companies that transmit e-mail on behalf of Cuptainers. Your e-mail address will not be used by these companies for any purpose other than the transmission of e-mail from Cuptainers.
Cuptainers also may share account or other information when we are required by law or to protect our interests or property. This may include sharing information with other companies, lawyers, credit bureaus, agents or government agencies in connection with issues related to fraud, credit or debt collection.
Use of Information:
We may use your information in a number of ways, including the following:
In order to serve you better, we may combine the information you provide us online, through our catalogues. We use that information to improve your overall shopping experience.
To improve the content on our Web site. For example, we may use cookies to find out which parts of our site or our products are visited most often.
To enhance your online shopping experience.
For marketing and promotional purposes.
Mail & SPAM Issues:
You may request to receive the Cuptainers catalogue, brochure periodically by mail or e-mail notification of specials that may be of interest to you. Cuptainers will never SPAM or send unsolicited materials based on information collected at our site. Registrants may opt out of receiving materials from us at any time by contacting us with such request. Include your name, address, and other information as it appears on the mailing label, and indicate "Do not mail".
Our Commitment to Children's Privacy:
We never collect or maintain information at our website from those we actually know are under 13, nor is any part of our website structured to attract anyone under 13.
If Security or privacy is still of concern to you
Note: Once you have submitted your request you should assume that it has been successfully received and your request is being processed. Please allow us a reasonable period from when the request was received to complete the removal.
Our transaction security, combined with our privacy guarantee, should satisfy your concerns regarding online ordering. Keep in mind however that you have a number of alternate choices available for doing business with Cuptainers.
You can order on-line without sending your credit card number over the Internet. Just complete our on-line order form, print, and fax it to us.
If you prefer, you can always call xxx.xxx.xxxx, and place your order by telephone.
If you have any questions regarding this privacy statement, the practices of this site, or your dealings with this web site, you can contact our webmaster.
Your California Privacy Rights
If you are a California resident, you have the right to receive: (a) information identifying all third party companies to whom Cuptainers may have disclosed, within the past year, personal information pertaining to you and your family for that company's direct marketing purposes; and (b) a description of the categories of personal information disclosed. To obtain this information, please e-mail your request to:Click here
Please allow 30 days for a response.
|
|
