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Tracking says "Delivered" but item not received

Most packages arrive by the estimated delivery date listed the carriers website. Occasionally, a carrier will scan a package as delivered before it arrives at the final destination. It may take a day or two for your package to be delivered.


If the package doesn't arrive within two days of the estimated delivery date please check with members of your household, neighbors, doormen, and the front desk to see if someone accepted delivery. Also look around your delivery area. Carriers try to leave packages in safe locations. Typical spots include under porches, under benches, back doors, and around garages. If the carrier feels unsafe to leave a package at your residence, they will leave an attempted delivery notice.
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